@book{9866,
	author = {Clark, Carolyn Chambers. and ebrary, Inc.},
	title = {Holistic assertiveness skills for nurses},
	publisher = {Springer Pub.,},
	year = {c2003.},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10265305}
}