@book{9872,
	author = {Mayers, Raymond Sanchez. and Schoech, Dick. and ebrary, Inc.},
	title = {Dilemmas in human services management},
	publisher = {Springer,},
	year = {c1994.},
	series = {Springer series on social work},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10265314}
}