Five stars : putting online reviews to work for your business / Gradiva Couzin, Jennifer Grappone.

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TextPublisher: Indianapolis : Wiley, [2014]Copyright date: �2014Description: 1 online resource (314 pages) : illustrationsContent type:

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Includes index.

Description based on online resource; title from PDF title page (ebrary, viewed January 16, 2014).

Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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