000			01251nam a22003134a 4500
001			ebr10178064
003			CaPaEBR
006			m u
007			cr cn|||||||||
008			020213s2002 nyua sb 001 0 eng
020			_z0765608065 (hc : alk. paper)
040			_aCaPaEBR _cCaPaEBR
035			_a(OCoLC)568038274
050	1	4	_aHF5548.32 _b.E1875 2002eb
082	0	4	_a658.8/4 _221
245	0	0	_aE-Service _h[electronic resource] : _bnew directions in theory and practice / _cedited by Roland T. Rust and P.K. Kannan.
246	3		_aEService : _bnew directions in theory and practice
260			_aArmonk, N.Y. : _bM.E. Sharpe, _cc2002.
300			_axii, 336 p. : _bill.
504			_aIncludes bibliographical references and index.
533			_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2013. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries.
650		0	_aElectronic commerce.
650		0	_aCustomer services.
655		7	_aElectronic books. _2local
700	1		_aRust, Roland T.
700	1		_aKannan, P. K.
710	2		_aebrary, Inc.
856	4	0	_uhttp://site.ebrary.com/lib/rucke/Doc?id=10178064 _zAn electronic book accessible through the World Wide Web; click to view
999			_c140633 _d140633