| 000 | 01177nam a2200325Ia 4500 | ||
|---|---|---|---|
| 001 | ebr10073615 | ||
| 003 | CaPaEBR | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 040826s2004 mau sb 001 0 eng d | ||
| 010 | _z 2004058218 | ||
| 020 | _z9780851990446 | ||
| 020 | _z0851999956 | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)567845555 | ||
| 050 | 1 | 4 |
_aG155.A1 _bL385 2004eb |
| 082 | 0 | 4 |
_a910/.68 _222 |
| 100 | 1 |
_aLaws, Eric, _d1945- |
|
| 245 | 1 | 0 |
_aImproving tourism and hospitality services _h[electronic resource] / _cEric Laws. |
| 260 |
_aCambridge, MA : _bCabi Pub., _c2004. |
||
| 300 | _axviii, 203p. | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aHospitality industry. | |
| 650 | 0 | _aTourism. | |
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/rucke/Doc?id=10073615 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c154202 _d154202 |
||