| 000 | 01176nam a2200313Ia 4500 | ||
|---|---|---|---|
| 001 | ebr10326950 | ||
| 003 | CaPaEBR | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 960723s1996 enka sb 001 0 eng d | ||
| 020 | _z9781853963131 | ||
| 020 | _z1853963135 (pbk.) | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)464618628 | ||
| 050 | 1 | 4 |
_aHF5415 _b.R455 1996eb |
| 245 | 0 | 0 |
_aRelationship marketing _h[electronic resource] : _btheory and practice / _cedited by Francis Buttle. |
| 260 |
_aLondon : _bPaul Chapman, _cc1996. |
||
| 300 |
_axii, 202 p. : _bill. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 | _aMarketing. | |
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aQuality control. | |
| 655 | 7 |
_aElectronic books. _2local |
|
| 700 | 1 | _aButtle, Francis. | |
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/rucke/Doc?id=10326950 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c159752 _d159752 |
||