| 000 | 01718nam a22003494a 4500 | ||
|---|---|---|---|
| 001 | ebr10226735 | ||
| 003 | CaPaEBR | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 070817s2008 njua sb 001 0 eng | ||
| 010 | _z 2007034473 | ||
| 020 | _z9780470249277 (cloth) | ||
| 020 | _z0470249277 (cloth) | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)191909443 | ||
| 050 | 1 | 4 |
_aHG4621 _b.K64 2008eb |
| 082 | 0 | 4 |
_a658.8/12 _222 |
| 100 | 1 |
_aKnapp, Rob, _d1946- |
|
| 245 | 1 | 4 |
_aThe supernova advisor _h[electronic resource] : _bcrossing the invisible bridge to exceptional client service and consistent growth / _cRob Knapp. |
| 260 |
_aHoboken, N.J. : _bJohn Wiley & Sons, _cc2008. |
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| 300 |
_axxxi, 127 p. : _bill. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aThe trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders. | |
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2013. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
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| 650 | 0 | _aInvestment advisor-client relationships. | |
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aInvestment advisors. | |
| 650 | 0 |
_aFinancial services industry _xManagement. |
|
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/rucke/Doc?id=10226735 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c41761 _d41761 |
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