000			01661nam a2200325 a 4500
001			ebr10075560
003			CaPaEBR
006			m u
007			cr cn|||||||||
008			040128s2004 nyu sb 001 0 eng
020			_z0814408354 (hardcover)
040			_aCaPaEBR _cCaPaEBR
035			_a(OCoLC)70742818
050	1	4	_aHF5548.8 _b.H63 2004eb
082	0	4	_a650.1/3 _222
100	1		_aHorn, Art, _d1954-
245	1	0	_aFace it _h[electronic resource] : _brecognizing and conquering the hidden fear that drives all conflict at work / _cArt Horn.
260			_aNew York : _bAmerican Management Association, _cc2004.
300			_aviii, 232 p.
504			_aIncludes bibliographical references (p. 226-227) and index.
505	0		_aThe people in your (work) neighborhood: The worrier; The controller; The fake; The attention-seeker; The victim; The prisoner -- Hell is not just other people: The transcendence model; Here comes the judge; Our shaky foundations; How we judge -- Moving from fear to freedom: What's your operating strategy?; A case of disidentification; There goes the judge; A way of being; A better way.
533			_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2013. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries.
650		0	_aConflict management.
650		0	_aEmployees _xPsychology.
650		0	_aInterpersonal relations.
650		0	_aPsychology, Industrial.
655		7	_aElectronic books. _2local
710	2		_aebrary, Inc.
856	4	0	_uhttp://site.ebrary.com/lib/rucke/Doc?id=10075560 _zAn electronic book accessible through the World Wide Web; click to view
999			_c45185 _d45185