| 000 | 01003nam a2200265Ia 4500 | ||
|---|---|---|---|
| 001 | ebr10088340 | ||
| 003 | CaPaEBR | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 050719s2004 enk s 000 0 eng d | ||
| 020 | _z1854182781 | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)61367179 | ||
| 050 | 1 | 4 |
_aHF5541.T4 _bR63 2004eb |
| 100 | 1 | _aRoberts-Phelps, Graham. | |
| 245 | 1 | 4 |
_aThe concise guide to telephone tactics _h[electronic resource] / _cGraham Roberts-Phelps. |
| 260 |
_aLondon : _bThorogood, _cc2004. |
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| 300 | _a195 p. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
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| 650 | 0 | _aTelephone in business. | |
| 650 | 0 | _aBusiness communication. | |
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 | _aebrary, Inc. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/rucke/Doc?id=10088340 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c51151 _d51151 |
||