| 000 | 01469nam a2200361 a 4500 | ||
|---|---|---|---|
| 001 | ebr10392149 | ||
| 003 | CaPaEBR | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 100426s2010 enkad sb 000 0 eng | ||
| 010 | _z 2010927580 | ||
| 020 | _z9780566091643 (pbk. : alk. paper) | ||
| 020 | _z9780566091650 (ebk. : alk. paper) | ||
| 020 | _z9780566091650 (e-book) | ||
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 035 | _a(OCoLC)703375089 | ||
| 050 | 1 | 4 |
_aHD9980.5 _b.A43 2010eb |
| 100 | 1 | _aAlbeanu, Mircea. | |
| 245 | 1 | 0 |
_aSix sigma in HR transformation _h[electronic resource] : _bachieving excellence in service delivery / _cMircea Albeanu and Ian Hunter with Jo Radford. |
| 260 |
_aFarnham, U.K. : _bGower, _c2010. |
||
| 300 |
_aix, 128 p. : _bill. |
||
| 490 | 1 | _aThe Gower HR transformation series | |
| 504 | _aIncludes bibliographical references (p. 127-128). | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2010. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 |
_aService industries _xQuality control. |
|
| 650 | 0 |
_aConsumer satisfaction _xStatistical methods. |
|
| 655 | 7 |
_aElectronic books. _2local |
|
| 700 | 1 | _aHunter, Ian. | |
| 700 | 1 | _aRadford, Jo. | |
| 710 | 2 | _aebrary, Inc. | |
| 830 | 0 | _aGower HR transformation series. | |
| 856 | 4 | 0 |
_uhttp://site.ebrary.com/lib/rucke/Doc?id=10392149 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c90302 _d90302 |
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