Designing and implementing virtual reference services
Designing and implementing virtual reference services a LITA guide / [electronic resource]
edited by Beth C. Thomsett-Scott.
- Chicago, Ill. : ALA TechSource, c2013.
- 1 online resource (xi, 152 p.) : ill.
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2015.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Electronic reference services (Libraries)
Electronic reference services (Libraries)--United States--Case studies.
Electronic books.
Z711.45 / .D47 2013eb
025.5/2
Includes bibliographical references and index.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2015.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Electronic reference services (Libraries)
Electronic reference services (Libraries)--United States--Case studies.
Electronic books.
Z711.45 / .D47 2013eb
025.5/2