HR at your service (Record no. 137909)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01894nam a2200349 a 4500 |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.3 |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Latham, Gary P. |
| 245 10 - TITLE STATEMENT | |
| Title | HR at your service |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Alexandria, Va. : |
| Name of publisher | Society for Human Resource Management, |
| Year of publication | 2012. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xi, 194 p. |
| 505 0# - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Client-centric strategy: a blueprint for human resource managers -- Providing client-centric service: delivering quality clients value -- Planning to meet client expectations -- Creating & leading a client-centric HR culture -- Client-centric staffing & training -- Motivating & empowering client-centric service -- HR information systems: communicating client-centric service -- HR service delivery systems: ensuring client-centric service -- You've landed a seat at the table: now stay there! -- HR managers as service leaders. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Personnel management. |
| Topical Term | Service industries |
| Topical Term | Customer relations. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Ford, Robert C. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | http://site.ebrary.com/lib/rucke/Doc?id=10545937 |
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