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Services marketing and management [electronic resource] / Audrey Gilmore.

By: Contributor(s): Material type: TextPublication details: London ; Thousand Oaks, Calif. : Sage Publications, 2003.Description: 215 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.8 22
LOC classification:
  • HD9980.5 .G55 2003eb
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Includes bibliographical references and indexes.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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